1. Service content:

Perfect pre-sale, sales, and after-sales service system to meet customer service needs such as product consultation, technical consultation, maintenance and repair, and accessories.

2. Service commitment:

To undertake service requests such as consultation and maintenance 24 hours a day;

Professional technical training to guide users in the correct operation, use, maintenance, and diagnosis and elimination of common faults;

Establish complete user product files, visit from time to time, guide users to maintain products, develop spare parts plans and repair plans;

Product accessories are supplied for life.

3. Service resources:

Staffing: Hairun Technology has marketing company offices and distributors in major domestic areas, equipped with well-trained service engineers who are stationed abroad for a long time, stick to their posts, and provide customers with strong technical support 24 hours a day.

Vehicle configuration: The company configures dedicated service vehicles for all marketing companies, which are on standby at any time to fully satisfy the rapid response of the service.

Accessory supply: The company's marketing companies and distributors have regular product and accessory storage to meet the timely response of users in the urban area, in the surrounding areas of the province, and in the inter-provincial area. The company headquarters has the goods, and it will be sent out within 24 hours; the company has no goods, the same as internal and external purchases within 72 hours, and the self-made parts are determined according to the specific situation.